Frequently Asked Questions
1. How can I order.
By ordering online at our online shop kazanalba.gr 24/24, by live chat during its opening hours and by phone at +30 25510 83313 (Monday to Saturday 10:00am - 2:00pm and Tuesday-Thursday-Friday 6:00pm to 9:00pm).
2. How can I pay.
With credit or debit card, cash on delivery, PayPal and bank deposit.
3. How do I get the product I ordered.
Your product is delivered to the address you entered making your online purchase. All deliveries are made by courier from Monday to Friday, 9:00 am to 5:00 pm.
4. How much does the shipment cost.
Shipping is free. In special cases, such as shipping overseas or to rugged areas, the user will be informed in detail of any additional cost before completing the transaction.
5. What happens if the product is defective or different from what I ordered.
In case the product has a real defect, the user has the right to request the repair or replacement of the product.